Represented Ticketmaster in a putative nationwide class action by ticket resellers who utilized Ticketmaster’s transaction platform to resell event and concert tickets in Canada.
The plaintiffs alleged that Ticketmaster acted unlawfully by paying them in Canadian rather than U.S. dollars, and pocketed profits resulting from the currency conversion. Willenken filed a motion to compel arbitration based on the arbitration provision in the Term of Use Agreement that Ticketmaster had with the resellers. Before the motion was heard, plaintiffs capitulated and stipulated to arbitration.